

Last updated: March 2026
KLIPPED TERMS OF SERVICE
These Terms of Service ("Terms") govern your use of the Klipped platform ("Klipped", "we", "us", or "our"), whether you are accessing it as a content creator ("Creator") or as a brand, company, or agency running campaigns ("Brand"). By using Klipped, you agree to these Terms in full. Where provisions apply only to one user type, this is clearly indicated.
Contact: support@klipped.io
1. ELIGIBILITY
All Users
1.1 You must be at least 18 years of age, or a legally incorporated entity, to use Klipped without restriction.
1.2 By using Klipped, you represent that all information you provide is accurate, current, and complete.
1.3 You must not use Klipped if you are prohibited from doing so under applicable law.
Creators
1.4 Creators must use their real social media accounts. Fake identities, duplicate accounts, or burner accounts created to manipulate metrics or payouts are strictly prohibited.
1.5 You must be at least 18 years of age to use Klipped as a Creator. We do not knowingly permit users below the age of 18 to use the platform.
Brands
1.6 Brands must be legally incorporated entities or individuals acting in a professional or commercial capacity. By creating a Brand account, you represent that you have full authority to bind your organisation to these Terms.
1.7 Brands are solely responsible for ensuring that their campaigns, products, services, and content comply with all applicable laws and regulations in every jurisdiction in which their campaigns are distributed.
1.8 LEGAL COMPLIANCE: By using Klipped, all users represent and warrant that their use of the platform and any content created or distributed in connection with campaigns complies with: (a) all applicable EU and national laws and regulations; and (b) the terms and conditions of any social media platform on which content is posted. Klipped does not independently verify the legality of any campaign, brand, or content.
2. YOUR ACCOUNT
2.1 You are responsible for maintaining the security of your login credentials and for all activity conducted under your account.
2.2 If we detect suspicious activity, account compromise, or policy violations, we may suspend or remove your account. Where required by applicable law, we will notify you of such action unless doing so would compromise fraud prevention measures.
2.3 You may not transfer, sell, or assign your account to any other person or entity.
3. ZERO TOLERANCE: BOTTING, FRAUD, AND INVALID ACTIVITY
This section applies primarily to Creators. Brands found to be facilitating, encouraging, or rewarding any of the following behaviour are also subject to immediate termination.
3.1 The following actions result in a PERMANENT BAN with NO APPEAL and forfeiture of ALL pending and earned payouts:
3.2 Klipped reserves the right to:
3.3 SOCIAL MEDIA ACCOUNT BLACKLIST: Upon issuing a permanent ban, Klipped reserves the right to permanently blacklist any and all social media accounts connected to the banned Creator. Blacklisted accounts may not be used to create new Klipped accounts or participate in any campaigns, even if connected to a different email address or identity.
3.4 Any attempt to circumvent a ban by creating new accounts or using alternate social media accounts will result in immediate termination and forfeiture of all earnings.
4. BOT SCORE
4.1 Klipped maintains a Bot Score for each video submission to detect artificial or manipulated engagement.
4.2 Bot Score evaluates multiple signals including but not limited to: view growth patterns, account authenticity indicators, content and comment signals, engagement ratios, and behavioural patterns.
4.3 Videos with Bot Scores indicating likely artificial engagement may be flagged, have earnings withheld, or be permanently rejected.
4.4 Creators may view the Bot Score percentage for their own submissions through the platform. Bot Score percentages are also visible to the Brand associated with the campaign.
4.5 The specific factors, weights, classification thresholds, and detection methods used in Bot Score calculation are proprietary to Klipped and may be updated at any time without notice.
5. CREATOR TRUST SCORE
5.1 Klipped maintains a Creator Trust Score for each Creator that influences eligibility for auto-approval, faster payouts, priority in refund situations, and access to certain campaigns.
5.2 All Creators begin with a base Trust Score of 50%. Trust Score can increase or decrease based on platform activity and behaviour.
5.3 Factors that may increase Trust Score include: high approval rates, volume of approved submissions, total approved views generated, consistently low Bot Scores, account longevity, and payout history.
5.4 Factors that may decrease Trust Score include: rejected submissions, high Bot Scores, policy violations, clawbacks, and extended periods of inactivity.
5.5 Pending or unreviewed submissions do not affect Trust Score. Only rejected submissions impact Trust Score negatively.
5.6 Trust Score may decay gradually during extended periods of inactivity.
5.7 The platform may auto-approve or auto-reject submissions, or modify review windows, based on Trust Score. Klipped reserves the right to remove any submission, content, or user from the platform at any time, for any reason, subject to applicable EU consumer protection law.
5.8 The Trust Score formula, weights, and thresholds are proprietary to Klipped and may change at any time without notice.
6. CONTENT OWNERSHIP AND LICENSING
6.1 Brand-Provided Content: If the Brand provided the original content (templates, long-form footage, assets, scripts, etc.), the Brand owns the final edited clip the Creator produces and posts.
6.2 Original Creator Content: If a Creator filmed or edited their own original content for a CPM Campaign, the Creator retains ownership of the clip. By submitting it, the Creator grants Klipped and the specific Brand a perpetual, worldwide, royalty-free, sublicensable licence to use, edit, repost, advertise, and redistribute the clip as described in Section 6.3. For Retainer Campaigns, content ownership is governed by the Retainer Programme Terms, which supersede this section.
6.3 Licence Grant: By participating in a Campaign and uploading a clip, Creators grant Klipped and the specific Brand a perpetual, worldwide, royalty-free, sublicensable licence to use, edit, repost, advertise, and redistribute the clip publicly and privately, on any platform, in perpetuity.
6.4 Likeness Rights: Creators grant Klipped and Brands permission to use their username, voice, likeness, and any captions, comments, or statements associated with the clip for campaign promotion.
6.5 Portfolio Use: Creators may use clips they create in their personal portfolio unless the Brand has opted out of portfolio usage in the Campaign brief.
6.6 Brand Content Responsibility: Brands are solely responsible for ensuring they hold all necessary rights, licences, and permissions for any content, assets, music, or materials they provide to Creators for use in campaigns.
7. AUDIENCE DEMOGRAPHICS AND QUALITY
7.1 Creators must truthfully represent their audience demographics and content.
7.2 Misrepresentation of demographic data, or using audiences that clearly do not match campaign targeting, may be treated as a policy violation.
7.3 Violations of this section can impact payouts, Trust Score, and account standing.
8. CAMPAIGN RULES
For All Users
8.1 All campaign activity must comply with these Terms, the Campaign brief as documented within the Klipped platform, and all applicable laws and platform policies.
8.2 Klipped and Brands may change, pause, or remove Campaigns at any time without prior notice.
8.3 SUBMISSION CUTOFF: Klipped reserves the right to close a campaign to new submissions once it reaches 90% budget utilisation. Budget utilisation is calculated based on approved submissions and their accumulated views relative to the campaign's CPM rate.
8.4 SOCIAL MEDIA PLATFORM COMPLIANCE: All content posted in connection with a Campaign must comply with the terms and conditions of the social media platform on which it is posted. If a platform removes, restricts, or flags content for policy violations, that content may become ineligible for payout and may be removed from Klipped.
For Creators
8.5 All Campaign instructions must be followed exactly as specified in the Campaign brief within the Klipped platform. If a clip is posted incorrectly, is missing required elements, or does not comply with the brief, it may be rejected without payment.
8.6 Creators are NOT obligated to follow requirements communicated solely through external channels (including but not limited to Discord, community chats, email, or any other medium outside the platform). If a Brand rejects a submission based on criteria not documented within the platform, the Creator may appeal and the submission may be subject to auto-approval.
8.7 If a clip is removed by TikTok, Instagram, YouTube, YouTube Shorts, X, Threads, or any other platform for policy violations, it becomes ineligible for payout.
For Brands
8.8 Brands must document all Campaign requirements clearly and exclusively within the Klipped platform. Requirements communicated solely through external channels are not enforceable as grounds for rejection.
8.9 Brands are solely responsible for ensuring their campaigns, products, and services comply with all applicable laws and regulations, including advertising standards, consumer protection laws, and sector-specific regulations in all target markets.
8.10 CAMPAIGN FUNDING: Brands must maintain sufficient campaign budget to cover approved submissions. Klipped is not liable for unpaid creator earnings resulting from insufficient brand funding beyond what is held on the platform.
9. PAYOUTS AND CLAWBACKS
This section applies to Creators.
9.1 Payouts are calculated per day per video, based on views from that specific day only.
9.2 Earnings are only considered final after a three (3) day validation window for that day's views.
9.3 Klipped may claw back earnings linked to suspicious or invalid activity. Clawbacks can occur per day and/or per video, not only at campaign level.
9.4 Klipped may withhold, delay, or adjust payouts if fraud, botting, or policy violations are suspected.
9.5 Creators acknowledge that payout amounts shown are provisional until fraud checks and brand review are complete.
9.6 Once a payout has been processed and cleared the validation window, it cannot be clawed back except in cases of documented fraud discovered within thirty (30) days of payout processing. All clawback requests are subject to review by the Klipped team, who will respond within ten (10) business days.
9.7 SUSPECTED ACTIVITY REVIEW: When earnings are withheld under Section 9.4, Klipped will complete its review within fourteen (14) business days. If the review does not result in a documented finding of fraud or invalid activity within this period, the hold will be released and earnings will proceed to payout. Creators will be notified of the outcome through the platform.
10. SUBMISSION REVIEW AND AUTO-APPROVAL
10.1 Brands have seven (7) days from submission to approve, reject, or request revision.
10.2 If a Brand does not act within this window, the submission may be auto-approved and payouts proceed.
10.3 Brands are responsible for reviewing submissions within the window. Klipped is not liable for brand negligence in reviewing within the set period.
10.4 For CPM campaigns, views continue to be tracked and paid after approval, until the campaign budget is exhausted.
10.5 Brand Appeal Rights: Brands may appeal an auto-approved submission within fourteen (14) days if malpractice or policy violations are discovered. Appeals require documented evidence.
11. REFUND PAYOUT PROTECTION
11.1 In the event a Brand requests a campaign refund while Creator submissions are pending review, Creators with high Trust Scores may still receive payment for unreviewed submissions.
11.2 Creators with a Trust Score at or above the platform threshold (currently 80%) are eligible for refund payout protection, provided their submission's Bot Score does not indicate likely artificial engagement.
11.3 VIEW COUNT FREEZE: Upon campaign refund, view counts are frozen at the exact moment of refund. Only views accumulated up to the point of refund are counted for payout calculations.
11.4 BRAND DISPUTE WINDOW: When a campaign is refunded, Brands have seven (7) days from the refund date to dispute any Creator payouts. After 7 days, payouts to eligible Creators are final.
11.5 If a submission's Bot Score exceeds the suspicious threshold, the Creator is not eligible for refund payout protection regardless of Trust Score.
11.6 When multiple eligible Creators have unreviewed submissions and remaining budget is limited, payouts are prioritised by submission time (first submitted, first paid).
11.7 The Trust Score threshold for refund payout protection may be adjusted at Klipped's discretion.
12. RETAINER CAMPAIGNS
12.1 In addition to CPM-based campaigns, Klipped offers Retainer Campaigns where Creators may be engaged by Brands for recurring deliverables over a defined term. Retainer Campaigns are governed by these Terms and the supplemental Retainer Programme Terms, which are incorporated by reference.
12.2 ELIGIBILITY: Participation in Retainer Campaigns is not guaranteed. Brands may restrict participation based on any lawful criteria, and Klipped reserves the right to approve or deny Creator participation at its sole discretion.
12.3 ACCEPTANCE: By accepting a Retainer Campaign, Creators agree to fulfil the deliverables specified in the campaign terms. Failure to deliver may result in reduced payment, campaign termination, Trust Score impact, or account suspension.
12.4 PAYMENT: Retainer payments are made according to the schedule defined in the specific campaign and are subject to deliverable approval and compliance with all platform terms.
12.5 TERMINATION: Retainer Campaigns may be terminated by the Brand, by Klipped, or by the Creator, subject to the Retainer Programme Terms. Klipped reserves the right to terminate any Retainer Campaign immediately for breach, fraud, or policy violations, with forfeiture of pending payments.
12.6 NON-CIRCUMVENTION: Retainer Campaign participation is subject to the Non-Circumvention clause in Section 19. Creators may not work directly with Brands outside of Klipped for twelve (12) months following completed Retainer Campaign participation.
12.7 DATA RIGHTS: By participating in Retainer Campaigns, all parties grant Klipped a perpetual, worldwide, royalty-free licence to collect, aggregate, analyse, and use all data generated through Retainer Campaign participation for any lawful business purpose, subject to applicable GDPR obligations.
13. PAYMENTS
Creator Payments (CPM Campaigns)
13.1 All Creator payments are processed through Stripe. Creators must complete Stripe's payout onboarding and KYC verification to receive earnings.
13.2 Klipped charges a 5% platform fee on all Creator payouts.
13.3 Payouts are processed after clips are reviewed, validated, and pass fraud checks.
13.4 Klipped is not responsible for delays caused by Stripe, platform APIs, or bank or payment failures outside of our control.
Brand Payments
13.5 Brands must fund campaigns in advance through the Klipped platform via Stripe. Campaign budgets are held by Klipped and disbursed to Creators as earnings are validated.
13.6 Brands agree to Klipped's brand-side fee structure as presented at the time of campaign creation. Fees are non-refundable except as set out in Section 11.
13.7 Klipped issues invoices to Brands for campaign funding and platform fees. Brands are responsible for their own VAT and tax obligations in their jurisdiction.
14. MULTI-ACCOUNT AND NETWORK BEHAVIOUR
This section applies to Creators.
14.1 Operating multiple Klipped accounts or cross-posting identical content across many accounts solely to maximise payouts is prohibited.
14.2 REPOST LIMIT: The same video or clip may not be posted to more than five (5) different social media accounts for the same Campaign unless the Creator has received prior written approval from the Brand or Agency, documented within the Klipped platform. Submissions exceeding this limit without approval will be rejected and may result in forfeiture of earnings for all duplicate submissions.
14.3 COLLABORATIVE POSTS: Submitting content through collaborative post features (e.g. Instagram Collab Reels, co-author posts, or equivalent features on any platform) is prohibited unless explicitly permitted in the Campaign brief. Only one submission per unique piece of content is permitted. Any attempt to submit the same views or engagement across multiple accounts through collaborative features will be treated as fraud under Section 3.1(i).
14.4 Klipped reserves the right to aggregate behaviour across related accounts for fraud and botting evaluation and enforcement.
14.5 Violations may result in termination of all related accounts and forfeiture of all earnings.
15. DATA USAGE AND PRIVACY
15.1 Klipped processes personal data in accordance with our Privacy Policy, available at klipped.io/privacy, which forms part of these Terms and is incorporated by reference.
15.2 By using Klipped, you acknowledge that your data is processed as described in the Privacy Policy, including for fraud detection, platform improvement, and reporting purposes.
15.3 Brand Data: Brands acknowledge that campaign performance data, including Creator metrics, may be used by Klipped in aggregate and anonymised form for platform analytics and product development.
15.4 Klipped does not sell personal data to third parties.
16. ADVERTISING DISCLOSURE COMPLIANCE
16.1 Creators are responsible for ensuring all content complies with applicable EU advertising disclosure requirements, including the EU Unfair Commercial Practices Directive (2005/29/EC), the Digital Services Act (DSA), and any applicable national advertising standards in their country of residence.
16.2 Brands share responsibility for disclosure compliance in respect of campaigns they operate and must ensure Campaign briefs include clear guidance on required disclosures.
16.3 Required disclosures must be clear, conspicuous, and presented at the beginning of video content.
16.4 Non-compliance may result in rejection of submissions and forfeiture of payment. Klipped does not independently monitor individual submissions for advertising disclosure compliance and is not liable for non-compliant content.
17. APPEAL PROCESS
17.1 Creators have the right to appeal:
17.2 Brands have the right to appeal:
17.3 All appeals must be submitted through the in-app Appeal function or support form within fourteen (14) days of the relevant action.
17.4 Klipped will respond to appeals within ten (10) business days.
17.5 Klipped's final decision after appeal is binding, without prejudice to statutory rights under applicable EU law.
18. PROHIBITED BEHAVIOUR
18.1 All users may not:
18.2 Any violation may result in immediate account termination and forfeiture of all pending payouts or campaign budgets.
19. NON-CIRCUMVENTION
19.1 Following any completed campaign participation (defined as an approved submission with a payout issued, or an approved Retainer Campaign deliverable) between a Creator and a Brand through Klipped, neither party may engage in, accept, or enter into any direct business relationship with the other outside of Klipped for paid content creation, UGC production, or influencer marketing services of the type performed on the platform. The restricted period is six (6) months for CPM campaign relationships and twelve (12) months for Retainer Campaign relationships, measured from the date of the last approved submission or deliverable.
19.2 This restriction applies to all Brands and Creators with whom a completed campaign relationship exists as defined in Section 19.1. Browsing campaigns or other platform activity that does not result in an approved submission does not trigger this restriction.
19.3 Violation of this clause entitles Klipped to liquidated damages equal to the greater of 1,000 EUR or two times (2x) the platform fees that would have been owed on the circumvented transaction.
19.4 Both parties acknowledge that this restriction is reasonable and necessary to protect Klipped's legitimate business interests and the integrity of the marketplace.
20. PLATFORM ACCESS AND CHANGES
20.1 Klipped may update, change, pause, or remove any feature at any time.
20.2 Klipped may remove content for any reason consistent with these Terms and applicable law.
20.3 Klipped may terminate accounts for any material violation of these Terms.
20.4 Material changes to these Terms will be communicated with reasonable notice where required under applicable EU law.
20.5 Klipped is not responsible for downtime, bugs, outages, or third-party platform API issues outside of our reasonable control.
20.6 PLATFORM NEUTRALITY: Klipped operates as a neutral technology platform connecting Brands with Creators. Klipped does not monitor, verify, or assume responsibility for the legality of any Brand's business, products, or services in any jurisdiction. Permitting a Brand to operate a Campaign on the platform does not constitute Klipped's endorsement or validation of that Brand's business, products, or regulatory status. Klipped reserves all rights to remove Campaigns or content upon becoming aware of potential legal violations.
21. RIGHT OF WITHDRAWAL
21.1 Under the EU Consumer Rights Directive (2011/83/EU), consumers ordinarily have a 14-day right of withdrawal from digital service contracts.
21.2 By actively submitting content to a Campaign and requesting that payout tracking begin, Creators expressly acknowledge that performance of the service has commenced at their request, and agree that the right of withdrawal is waived in respect of services already performed, in accordance with Article 16(m) of the Consumer Rights Directive.
21.3 Brands that are legal entities acting in a commercial capacity are not consumers for the purposes of the Consumer Rights Directive and do not have a statutory right of withdrawal.
21.4 This section does not affect any other statutory rights that cannot be excluded under applicable law.
22. TERMINATION
22.1 Klipped may terminate your access immediately for:
22.2 Upon termination of a Creator account: all pending payouts are forfeited; Campaign access is revoked; the Creator may not return under a new account; and connected social media accounts may be permanently blacklisted.
22.3 Upon termination of a Brand account: all active campaigns are paused; unused campaign budget may be refunded at Klipped's discretion after deducting any outstanding fees; and the Brand may not create new accounts without Klipped's written consent.
22.4 Where termination is not due to fraud or serious breach, Klipped will provide notice of termination and the reason, in accordance with the EU Platform-to-Business (P2B) Regulation (EU) 2019/1150.
22.5 SURVIVAL: The following sections survive termination: Section 3 (Botting/Fraud), Section 6 (Content Ownership and Licensing), Section 9 (Payouts and Clawbacks), Section 15 (Data Usage and Privacy), Section 17 (Appeal Process), Section 19 (Non-Circumvention), Section 23 (Dispute Resolution), Section 24 (Limitation of Liability), Section 25 (Indemnification), and Section 27 (Governing Law).
23. DISPUTE RESOLUTION
23.1 Informal Resolution: Contact Klipped support at support@klipped.io first. We will attempt to resolve disputes within 30 days of initial contact.
23.2 EU Online Dispute Resolution: If informal resolution fails, EU-resident consumers may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
23.3 Jurisdiction: If a dispute cannot be resolved through the above means, it shall be subject to the exclusive jurisdiction of the courts of Malta, without prejudice to your right as an EU consumer to bring proceedings before the courts of your country of habitual residence.
23.4 Nothing in this section limits rights under mandatory applicable consumer protection law.
24. LIMITATION OF LIABILITY
24.1 Klipped is provided on an "as available" basis. To the fullest extent permitted by applicable law, Klipped makes no warranties, express or implied, regarding the platform.
24.2 To the fullest extent permitted by applicable EU law, Klipped shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the platform.
24.3 Klipped shall not be liable for losses arising from clawbacks on fraudulent or invalid activity.
24.4 Klipped's total liability to any user shall not exceed the total fees paid by or to that user in the preceding twelve (12) months.
24.5 Nothing in this section excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded under applicable EU or Maltese law.
25. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Klipped, its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the platform; (b) your violation of these Terms; (c) any content you create, post, or distribute in connection with a Campaign; (d) your failure to comply with any applicable laws or regulations; (e) your failure to comply with any social media platform's terms and conditions; or (f) any third-party claim arising from your activity on the platform. This obligation survives termination of your account and these Terms.
26. TAX RESPONSIBILITY
26.1 Creators are solely responsible for all applicable taxes on their earnings, including income tax and any other tax obligation arising from platform activity in their country of residence.
26.2 Brands are solely responsible for VAT and any other taxes applicable to their campaign spend and business operations.
26.3 Klipped may report earnings and transaction data to relevant tax authorities as required by applicable law, including under EU DAC7 reporting obligations for digital platform operators.
27. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Malta, without regard to conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the jurisdiction of the Maltese courts, subject to Section 23 and without prejudice to the mandatory consumer protection rights applicable in your country of habitual residence.
28. CHANGES TO TERMS
28.1 Klipped may update these Terms at any time. Where changes are material, we will notify you via email or in-platform notification with at least fourteen (14) days' notice before the changes take effect.
28.2 Continued use of the platform after the effective date of updated Terms constitutes acceptance of those Terms.
ACKNOWLEDGMENT
By using Klipped, you acknowledge that: